Program Manager – Career

Program Manager - Career

The LGBTQ Center of Durham’s vision is to create a community where all LGBTQ+ lived experiences are affirmed, supported, and celebrated.

The LGBTQ Center of Durham supports LGBTQ+ people through services, programming, resources, and support networks that center their wellbeing and allows them to thrive.

Core programs include Project FAM, GRASP, LGBTQ+ Youth Center, a re-centered Pride, and other gender inclusive support programs. Located in downtown Durham, North Carolina, the Center has a staff of nine, a nine-member Board of Directors and an annual operating budget of approximately $1,000,000+.

 

Job Description

POSITION OVERVIEW:

The Program Manager works to help unemployed job seekers with a particular emphasis on job seekers that are 50 years and older to build the skills and confidence they need to compete for in-demand jobs in North Carolina.
The Program Manager provides individual support to help job candidates target their job search, create a job search plan, conduct employer research, update their personal marketing tools (resumes, LinkedIn Page, cover letters, etc.), network in their community/industry, submit job applications, prepare for job interviews, consider job offers, and successfully transition to a new job.

To be successful as the Program Manager, you should be committed to helping QTBIPOC and older job candidates to achieve their employment-related objectives. Ultimately, an outstanding Program Manager should be able to build rapport with older workers; with Queer or Trans workers; work closely with the team; demonstrate excellent organizational skills; and understand how to access labor market information to help candidates target in-demand jobs in North Carolina communities.

This position reports to the Executive Director and Deputy Director.

 

RESPONSIBILITIES:

  • Manage the AARP BACK TO WORK 50+ Program at the LGBTQ Center of
    Durham including weekly funder calls.
  • Schedule and facilitate cohort coaching sessions online, over the
    phone,in-person, local and state wide to help job candidates overcome job search-related challenges.
  • Help candidates identify job targets based on their skills, qualifications, interests, and experience.
  • Assist with resume development and revisions- using techniques for workers with a range in length of experiences.
  • Maintain accurate records of candidates’ progress.
  • Use labor marketing information and employer research to help candidates identify possible job opportunities.
  • Teach 50+ candidates to use online-job search tools, employer application systems, and local job boards.
  • Coach candidates on how to organize their job search, make a plan, and reach their job search goals.

THIS IS A GRANT-FUNDED, TIME-LIMITED POSITION WITH A LIKELIHOOD OF RENEWAL. NO GRANT FUNDING IS EVER GUARANTEED. FUNDED THROUGH 2023.

Qualifications

REQUIRED QUALIFICATIONS:

  • Experience working in a collaborative setting; program management and
    development
  • Personal qualities of integrity, credibility, creativity, and a commitment to and passion for the organization’s mission; personable under pressure, able to problem solve and able to work with diverse constituencies.
  • Excellent verbal and written communication skills
  • Must be organized, self-starting, results-oriented; able to work under pressure and complete multiple tasks simultaneously.
  • Competency in supporting LGBTQ+ community members with professional development and job readiness/economic support
  • Sound knowledge of different jobs and career paths in North Carolina.
  • Commitment to and knowledge of the greater Durham queer and trans
    communities and an understanding of issues affecting the Durham LGBTQ+ community; with strong anti-oppressive/anti-racism lens.
  • Minimum 3 years nonprofit, higher education, or public service experience; with 2 of these years of program and/or volunteer management experience.

PREFERRED QUALIFICATIONS:

  • Bachelor’s degree in education, social work, or closely related field
  • Evening and weekend availability
  • Bilingual (English/Spanish preferred but not required).

 

Position Benefits

Depending on education and experience, mid $50’s per year. Benefits include
employer paid healthcare, generous personal time off and paid holidays.

THIS IS A GRANT-FUNDED, TIME-LIMITED POSITION WITH A LIKELIHOOD OF RENEWAL. NO GRANT FUNDING IS EVER GUARANTEED. FUNDED THROUGH 2023.

To see the full job description, click here.

Instructions to apply:

All applications for the Program Manager - Career must be received by Friday, January 27, 2022, at 5 PM.

To ensure a complete application, we strongly encourage you to use our application page to apply for this position. Alternatively, you may email a formal cover letter and your resume to jobs@lgbtqcenterofdurham.org, or mail both items to:

LGBTQ Center of Durham
attn: Job Opportunities
112 W. Main St., Floor 2
Durham NC 27701.

We will not review incomplete applications. Given the number of anticipated applications, we request that you follow-up by email only -- no phone calls, please.

For questions, contact jobs@lgbtqcenterofdurham.org to learn more.